Fees & Payment

Insurance, Reimbursement & Invoicing
We work together with Infomedics for sending and processing all invoices. If your health insurance includes orthodontic coverage, Infomedics will send the invoice (partly or fully) directly to your insurance company.

If your insurance does not cover the full amount, you will receive an invoice from Infomedics for the remaining balance.

Please note: you are personally responsible for keeping track of your own insurance reimbursements.

No Insurance Coverage?
If you do not have orthodontic coverage in your insurance plan, we kindly ask you to pay by debit card immediately after each appointment.

Payment in instalments is not possible in this case.

Payment Conditions

• Invoices must be paid within the indicated payment term.
• Do you have questions or concerns about an invoice? Please contact us, we’re happy to help you sort it out.
• If payments are overdue, treatment may be temporarily paused. Appointments can then only continue if paid directly by debit card.
• In case of continued non-payment, your invoice will be transferred to a collection agency.
• All data processing is handled in accordance with the GDPR (AVG) regulations.