Complaints procedure. Not satisfied? What now?

We’re sorry to hear that your experience didn’t fully meet your expectations. Let’s talk about it. Most issues can be easily solved with a clear and friendly conversation. Ask for a clarifying discussion with your orthodontist. You can explain what you’re unhappy about, and your orthodontist can go over why something was done in a certain way. This helps both sides understand each other better and find a solution together. Your feedback matters to us. It helps us improve and ensures that you always receive the care you deserve.

Call us at 030 234 05 65.